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GP SHORTAGE - HELPING US TO HELP YOU

During April 2016 the Whitecliff Group Practice will experience a severe shortage of GP appointments.  This is both a local and a national problem due to GP shortages.  There are no GP locums available to cover maternity leave, sickness leave and holiday absence.

The demand for urgent appointments is increasing, with the Blandford surgery alone receiving between 80 - 130 urgent appointment requests each day.  As these requests have to be given priority, non-urgent appointments may have to be postponed.

As well as the shortage of GPs, there is the long-standing issue surrounding patients requesting to see their GP when they could just as easily treat themselves with over the counter medication, access the wealth of healthcare advice from www.nhs.uk, or contact other healthcare professionals such as local pharmacists.

We also request if you do have an appointment and cannot attend, that you cancel the appointment.  Last month 315 appointments were wasted when patients did not attend.

To manage our workload during this difficult period the doctors will prioritise patients based on their clinical need.  This may mean that some of our patients with a non-urgent need may be asked to wait a bit longer for an appointment.

Please be advised that our team are working very hard to provide a safe service during these challenging times and we ask you to be considerate of these circumstances when talking to our team.

Carol Tilley - Non Clinical Partner / Practice Manager

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The Practice Mission Statement 

 The primary task of our practice is to deliver a recognised high quality of medical care to the patients in our practice area. In addition, we will work pro-actively to secure the future for the medical services in Blandford and Child Okeford. To these ends, we aim to build and maintain an efficiently functioning Primary Health Care Team with high morale.

For more information- Practice Mission Statement

Access for the Disabled

Access for wheelchairs and toilet facilities for the physically disabled are available at both surgeries. If you need to borrow a wheelchair during your visit, please ask at Reception.

Mothers and Babies 

Baby changing facilities are available. If your baby needs breast-feeding please ask at Reception and a quiet room will be made available.

Parking

There should be ample parking at both surgeries. For the sake of other patients, please only use our car parks while you are at the Surgery.

Car Park Full? There is additional parking at the pay and display car park behind Eagle House Surgery.

Prams and Pushchairs

In the interests of health and safety, please leave prams and pushchairs in the undercover area outside the front door.

How to Complain

If you wish to make a complaint please see this information

 

(Site updated 05/05/2016)
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