Patient Participation Group.
The Whitecliff Group Patient Participation Group (PPG) allows patients to take an active role in shaping their local health services.
The Government’s White Paper “Equity and Excellence: Liberating the NHS” underlines the importance of patients having a collective voice. The Whitecliff Group Practices PPG is a way for the local GPs to understand our local patients needs.
Every PPG is unique, evolving to meet local needs. Most commonly, they work with their practices to offer the patient perspective on the services that are provided. PPGs help to improve communication, encourage patients to take more responsibility for their health and, to provide practical support for others in the community.
A PPG is not the Practice’s complaint system; nor is it a forum to air personal issues or complaints; but neither is it a Doctors’ fan Club! To be valuable, a PPG must have the confidence to challenge the Practice in line with any issue brought forward and should be self organising and patient lead.
The benefits of an effective PPG are felt by the patients, the Practice and the wider community in which it operates.
If any of this has been of interest to you and you would like to get involved, I would be delighted to hear from you. Please telephone me Carol Tilley (Practice Manager) on 01258 452501.
Latest PPG minutes. PPG_Minutes_7_Sept_2011.rtf